Our Double Guarantee
It’s always fun to try new things. But what happens when you don’t like them? Costco takes the risk out of shopping by offering members a Double Guarantee.
If you aren’t satisfied with the products you buy at Costco, you can return them for a full refund, with limited exceptions as noted below. Additionally, if a Costco membership isn’t what you thought it would be we will refund your membership fee in full.
These are just two ways that a Costco membership is different and tries to make sure that you are nothing less than 100% satisfied with your total Costco experience.
Product and Membership Guarantee
On Membership: We will refund your membership fee in full at any time if you are dissatisfied.
On Merchandise: We guarantee your satisfaction on every product we sell, and will refund your purchase price, with the following exceptions:
Nothing in this Guarantee, or any other restrictions at the time of purchase, limits any rights or remedies that you may have under the Consumer Guarantees Act 1993.