One of the reasons why a Costco membership gives you incredible value is because we offer a generous change of mind return policy on most purchases that is unlike the standard return policy in the retail industry. Find out more about the benefits of our return policy.

If you would like further information, or a refund under Costco’s Guarantee, please speak to us at the Membership desk at any Costco New Zealand Warehouse or email us at membership@costco.co.nz.